Some customers contact us Said smartphone does not recognize the U disk,then ask Refund,beacause very few models smartphone wiht OTG / micro usb/ external memory device Function turn OFF,please set your phone external memory OTG turn on
Set Exernal memory turn on
setting>> other setting >> OTG connection
but some models is not this name, may be call “micro usb”or “external removeabble memory”
if you can not find it, please contact your phone company service center
1. If USB flash drive does not work, thenplease try again on other computer / and other Smart Phone
2. Very few smart phone models or Old OS systemversion do not support External storagedevice. If it on other smart phone work well, then please contact your smartphone manufacturer to get help.
3. Does your phone support external storage Higherthan 8GB or 16GB capacity? if it is not supported, please contact us to applyfor a new free 8GB/16GB to testing and evaluating.
4. If USB flash drive does not work on many device. Please contact us get new one, We will solve problem to make you have acomfortable experience.
Features: Interface: USB 3.0 + Micro USB Easy installation,Plug and play Stylish lightweight; portable,new concept modeling,classic fashion,compact Brisk High data writing and reading Speed Compatible with Windows 7/Windows 8, Windows XP, Windows Vista Support solution for Linux kernel version 2.4 or later version Driveless for OS 9X or up Durable solid-state storage No external power is required 4.5V ~ 5.5V from USB port Operating Temp: -10 to +55Deg.C Storage Temp: -20 to +55Deg.C
can not work with Iphone Ipad , very few models smartphone do not suppot external memory more than 16GB or 32GB or 64GB
Avoid Refund: because Very Few models smarphone need turn on: OTG connection or accept Micro usb external memory device (some customers do not know how to set your smartphone OTG function, please ask your smartphone brand after-sale service center)
Smart mobile phone Samsung Galaxy S4 S5 S6 S7 HTC Nokia Moto Huawei Etc,must with USB port And Micro usb Port
Android window linux MAC,Computer laptop smartphone tablet
can not work with Iphone Ipad , very a few models smartphone do not suppot external memory more than 16GB or 32GB or 64GB, please make sure again
Packing: OTG USB flash drive warranty and friendly customer service